c6zz Privacy Policy

c6zz (hereinafter referred to as "we", "our", or "platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the protection of your personal information.

This privacy policy explains what types of information c6zz collects, how that information is used, with whom it may be shared, and what measures we take to protect your information. This policy applies to our website c6zz.cam.

By using our platform, you acknowledge that you have read, understood, and consented to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

We may collect various types of information depending on the nature of our relationship with you. Details are described below:

2.1 Information Provided at Registration

The information you provide when creating an account includes:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Preferred payment method details (bKash, Nagad, Rocket, Upay, etc.)
• National ID or passport details (for identity verification)

2.2 Transaction Information

When you make a deposit or withdrawal, the following information is automatically recorded:

• Transaction amount and date
• Details of the payment method used
• Transaction reference number
• Account balance change history

2.3 Automatically Collected Information

While you use our platform, the following information may be collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Time spent on the platform and visit history
• Information obtained through cookies and similar tracking technologies

c6zz uses your personal information for the following legitimate purposes:

• Account Management: For creating and maintaining your account, verifying identity, and controlling access.
• Payment Processing: For completing deposit and withdrawal transactions and maintaining financial records.
• Customer Service: Using our 24/7 live chat support team to resolve your complaints, questions, or issues.
• Platform Improvement: For analyzing user experience to enhance the quality of the platform.
• Security: For preventing fraud, protecting accounts, and stopping misuse.
• Legal Obligations: For complying with applicable laws and regulations and responding to legitimate requests from government authorities.
• Responsible Gaming: For identifying problematic gambling patterns and providing support to users.
• Marketing Communications: With your consent, to inform you about relevant offers and updates.

c6zz may share your information with third parties in specific circumstances. Only the minimum necessary information is shared in such cases:

4.1 Service Provider Partners

Some information may be shared with trusted service providers for operating our platform, such as payment processing organizations, technology partners, and security verification agencies. These partners are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

If disclosure of your information is required to fulfill a court order, government directive, or applicable legal requirement, we will be obligated to do so. In such cases, we will try to notify you in advance if possible.

4.3 Business Transfer

If c6zz's business undergoes a merger, acquisition, or asset sale, user information may be part of the transferred assets. In such cases, we will notify users in advance.

4.4 Security Protection

Limited information may be disclosed where necessary to prevent and investigate fraud, money laundering, or other illegal activities.

c6zz has implemented industry-standard technical and organizational measures to protect your personal information. Our security framework includes:

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption technology.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Control: Only authorized personnel have access to user information.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active.
• Two-Factor Authentication: Additional verification for sensitive account activities.

The c6zz platform uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help our platform work more effectively.

6.1 Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functionality Cookies: For remembering your preferences and settings.
• Analytics Cookies: For monitoring and improving platform usage.

You can disable cookies by changing your browser settings, but this may limit some functionality of the platform.

c6zz does not retain your personal information longer than necessary. The retention period depends on the type of information and the purpose for which it was collected:

• Account Information: While the account is active and after closure as required by legal obligations.
• Transaction Records: For the period specified in compliance with financial regulations.
• Communication History: For the period necessary to improve customer service quality.
• Technical Logs: For a limited period for security monitoring.

After the specified period, information is securely deleted or anonymized.

You have the following rights regarding your personal information:

8.1 Right of Access

You have the right to know what information we hold about you. You can contact us at any time to request a copy of your information.

8.2 Right to Rectification

You have the right to correct any inaccuracies or incomplete details in your stored information. This can be done through account settings or by contacting our support team.

8.3 Right to Erasure

In certain circumstances you may request deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Withdraw Consent

Where data processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out on the basis of consent previously given.

To exercise any of the above rights, contact us by email: [email protected]

The c6zz platform is for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.

An age verification process is followed at registration. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

If you know that a minor has registered on our platform, please inform our support team.

The servers and third-party services used by c6zz may be located in various countries. As a result, your information may be transferred to and stored outside your country.

For such international transfers, we ensure that:

• The information receives the same level of protection described in this privacy policy.
• The receiving party maintains appropriate security measures.
• The necessary legal protection frameworks are in place.

Our platform has connections with payment gateways (bKash, Nagad, Rocket, Upay) and game providers (such as Pragmatic Play, Spribe, JILI, PG Soft). These third-party services have their own privacy policies that are outside our control.

We recommend that you review the privacy policies of these third-party services before using them. c6zz is not responsible for how your information is handled by their services.

c6zz may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• Displaying a notification when you access the platform
• Sending a message to your registered email
• Changing the "Last Updated" date at the top of this page

Continuing to use the platform after the updated policy is published will be considered acceptance of the new policy. If you disagree with the updated policy, please contact our support team.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Get direct support in Bengali 24/7

We will take appropriate action and respond to your complaint as soon as possible after receiving it.

We believe that earning users' trust is possible through transparency and honesty. Protecting your privacy is one of our top priorities.